Turning Healthcare Complexity into Clarity.

I met Nicole Martin at a Risk Adjustment and Quality conference hosted by Blue Cross and Blue Shield of Florida, where she presented on Provider Education. She provided an overview of risk adjustment and shared successful techniques to improve documentation and coding accuracy. Since our introduction, I have reached out to Nicole multiple times regarding coding guidelines, documentation questions, and provider challenges. She is always approachable and generous with her time. Nicole has always shown great professionalism and passion for her work.

I met Nicole Martin at a Blue United for Innovation summit hosted by Florida Blue, where she presented on improving risk adjustment accuracy for Medicare Advantage. I was immediately impressed by her strong understanding of risk adjustment, accurate coding, and documentation. Nicole is a strong leader, a risk adjustment champion, and an expert in coding and documentation. She understands the full picture of Medicare Advantage, not an easy feat in this industry! Personally, Nicole is hardworking, dedicated, reliable, and a strong communicator.

I was Nicole’s leader for close to five years, and she is a powerhouse! She is brilliant, knows more about healthcare, risk adjustment, billing, and compliance than most of our resources combined. She has extensive research skills and is a really strong leader.